Recruiting A Players AND Building a Growth Culture Name First Last Date MM slash DD slash YYYY Screening Interview Phase 1 : You are looking to eliminate all non-A-players (results and skills) and filtering (attributes and culture) candidates quickly. Hit the GONG fast. Only 10-20% should pass the screening test Are you available Monday through Friday from 8 AM to 5 PM? Do you have a driver license and your own vehicle insured?Answer Available Full Time Driver license Own vehicle insured Dosent meet one of the jobs requirements Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Most of our clients are pet owners. Do you have any concerns about working around cats or dogs? This role involves driving to two or three different homes daily and managing traffic. How do you feel about this? Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Help me get to know you just a bit, what are you doing currently and what are some of your career goals going forward?/How do you see yourself 5 years from now in your career?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent From 1 to 10 how would you rate your luck? From 1 being the lowest and 10 the highest Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Based on what you read online and in the booklet what part of this job do you feel it would be the most challenging for you?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Tell me what you know about us and what value you think you’d bring to our team. Why do you want this job?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Team Work: Can you give me an example when you had to deal with a difficult coworker and customer?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Adaptable/Humble Can you provide an example of a time when you made a mistake and what was the specific action you took and the end results? Tell me about a time when you received feedback on your work. How did you respond?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Positive: Can you describe a situation at work where you had to work under pressure or stress? What was the action you took and the end result? Describe a time when you had to adapt to unexpected changes at work?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Commitment: Describe a situation where you had to follow to strict guidelines or standards. How did you ensure compliance?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Efficiency: Can you give an example of a time when you improved a process to make it more efficient? Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Compassionate/Initiative: Can you describe a time when you had to help a client or colleague in need?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Self Driven/Clever: Describe a time when you had to solve a difficult problem at work. How did you approach it? Describe a scenario where you had to learn a new skill or technology on your own to accomplish a task. How did you go about it? checking on compassion and team player Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Speed and Efficiency: "Can you provide an example of a time when you had to complete tasks under a tight deadline? How did you ensure the quality of your work was not compromised?"Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Friendly: Can you give me an example when you had to build rapport with new clients or colleagues?Score Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent 2nd Phase of interview questions: 30 mins in person with the hiring manager. It’s “Shark Tank” ?me. They either present well and have the right answers or they don’t. Trust your gut and don’t settle for “maybe.” Only a “HELL YES!” advances.Job History Questions Go through the last 3-5 jobs they have had and ask the questions below. Job 1: What were you hired to do? What accomplishments are most proud of? What were some low points during that job? Who were the people you worked with, specifically? Why did you leave the job?Job 1Go through the last 3-5 jobs they have had and ask the questions below.Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Job 2: What were you hired to do? What accomplishments are most proud of? What were some low points during that job? Who were the people you worked with, specifically? Why did you leave the job?Job 2Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Job 3: What were you hired to do? What accomplishments are most proud of? What were some low points during that job? Who were the people you worked with, specifically? Why did you leave the job?Job 3Question 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent 3rd Phase Sell, Scare, Sell Objective: Set expectations and assess alignment with company culture and mission.Sell Phase: Based on your previous experiences, it's clear you have a strong work ethic and skills. How do you see your skills contributing to our company's mission and culture?"Sell PhaseQuestion 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent Sell Phase: Introduction and Compliments: " Your experience at ____________ shows a strong track record. What do you feel is your greatest achievement in your career so far?"Sell PhaseQuestion 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent SCARE Phase High Expectations: "This role can be demanding, with high expectations for quality, speed, and a strong dedication to excellence. How do you typically handle challenging situations or work under pressure?"Sell PhaseQuestion 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent SELL Phase Mission and Impact: The mission of Detail Cleaning Services is to enhance lives one cleaning at a time. We provide free cleaning services to cancer patients, families with kids with Autism, and Veterans. We also focus on offering the best wages in our industry in our area, great benefits such as matching 401k and healthcare coverage and a good work-life balance for all our employees. We want everyone to enhance their lives with our services.High ExpectationsQuestion 1. Unsatisfactory 2. Below Average 3. Satisfactory 4. Above Average. 5. Excellent